Sisals, Seagrass, Mountain Grass


Maintaining your quality purchase will repay you by keeping its beauty for many years.

  • Natural fibers are inherently absorbent and should not be placed in areas that are damp or where spills are likely to occur (kitchens, bathrooms, basements, and porches).
  • Vacuum regularly. Frequent vacuuming is a carpet's best friend. This will remove the fine dirt particles that can lodge between the fibers and cause additional wear. For best results, use a vacuum with strong suction and brush attachment or beater bar.
  • Remove spills immediately. (see additional information below)
  • Professionally clean as needed. Never steam clean or wet-shampoo a natural fiber floor covering.
  • Keep doormats clean. Exercise preventative maintenance by placing absorbent mats at the most frequently used entrances to your home. Change or launder when these mats become soiled.
  • The vacuum cleaner dust bag should be changed when half full. Filters in your heating and air conditioning systems should be changed regularly.


One of the most crucial areas of carpet maintenance is removal of spots and spills. Acting quickly when anything is spilled or dropped and always having the necessary cleaning materials at hand are of the utmost importance.

[fontawesome icon="sign-language" size="2x"]

Remove spills immediately.

  • Liquid spills act as a magnet to any dirt particles that are in the carpet, causing the dirt to rise to the surface. This dirt may cause a dark stain. Immediately blot – do not rub – the spot with a clean, absorbent white cloth or paper towel. Rubbing can work the liquid deeper into the fibers, making the spill more likely to stain the carpet.
  • To remove spots caused by solid substances, first remove any remaining material. Scrape it up with a spoon, always working from the outside of the spot toward the center.
[fontawesome icon="fa fa-glass" size="2x"]

Pretest spot-removal in an inconspicuous area. 

[fontawesome icon="hand-paper-o" size="2x"]

Apply the cleaning agent listed on the spot removal chart (below) to an absorbent towel and begin to blot up the spill with a blotting motion. Flip cloth to prevent reapplying soil.


[fontawesome icon="ban" size="2x"]

Do not over use water.

[fontawesome icon="dot-circle-o" size="2x"]

Work inwards from the edge of the spot to prevent excess spreading. 

[fontawesome icon="clock-o" size="2x"]

Wait a few minutes for the cleaning agent to work on the spot. Follow recommended directions.

[fontawesome icon="sticky-note" size="2x"]

Once the cleaning agent has removed the spot, blot excessive moisture by applying pressure with paper towels or a dry absorbent cloth.



Professionally clean as needed. Never steam clean or wet-shampoo a natural fiber floor covering which can cause shrinkage, discoloration, and/or staining. Please be aware that proper maintenance on natural products calls for Dry Clean Only.